Check Your Eyes at the Door

 

Well maybe not your eye balls, but rather your “I’s.”  It’s all about the over use of the word …. “I.”

Checking your I’s at the door is a very simple fix for a common mistake many leaders make when communicating to their sales rep’s and teams.

 Have you every said in meetings (or communications) … something like the following?

  • I would like …
  • I think we should …
  • I request you …
  • I need …
  • I desire …
  • Eye, Eye, Eye … you get it.

 Is it all about you (the eye) or your team?

 From the FLIP’D Coaching for Sales Performance training you (hopefully) learned the importance of focusing from the sales rep’s perspective versus your own. This includes shifting the ownership of a “Progress Goal” from YOU (the eye) to the team or individual (the collective WE).

 Here’s the simple sixty-second leadership fix. The next time you are in a meeting (or writing a communication) …

Reframe the request into a form of a YOU based question or a WE based statement refraining from the word … “I.”

 Instead of “I would like” … try something like … “what would YOU like?”

Instead of “I think we should” … try something like … “we all agreed on this goal … or “is this a goal we all should strive for?”

Just flip the ownership of a Progress Goal to your sales rep or team members by simply checking your “eyes” at the door. It’s a fundamental premise of our coaching mantra here at FLIP’d and will lead to conversations that contain more questioning rather than statements of direction.

Let your teams set the direction through guided goal coaching — help remove obstacles along the way — and reap the benefits of a high performing team. You will eventually get what you want in the long run, and that’s a win-win!